First listed on: 20 September 2022

James Cook University (JCU) is committed to creating a brighter future for life in the Tropics worldwide through graduates and discoveries that make a difference. We now have an exciting opportunity for a Business Process Improvement Analyst to join our dynamic team of professionals in the Financial and Business Services Directorate. This is a full-time and continuing opportunity, based at the Townsville Bebegu Yumba campus, Douglas. Remuneration is at HEWL 7: $86,638 - $95,805 per annum plus superannuation.

The Business Process Improvement Analyst is responsible for capturing business processes within the Financial and Business Services Directorate, identifying gaps and redundancies in those processes and will be innovative and proactive in recommending necessary changes to reinvent those processes.

The Business Process Improvement Analyst works with management and subject matter experts to develop solutions that improve performance by increasing productivity, efficiency of service, managing process demand and enhancing service quality and employee engagement.

Degree qualified with strong technical business analysis experience, you are well versed in identifying process improvement opportunities and implementing required changes to strategies, structures, policies, processes and corporate information systems. Working collaboratively within a team environment, you use initiative to undertake assignments and prioritise effectively to meet competing deadlines. An excellent communicator with high-level negotiation and interpersonal skills, you influence and communicate required changes clearly and concisely to emphasise the benefits to our customers. Knowledge and experience with Finance One accounting software are also requirements in this challenging yet rewarding role.

JCU offers a culturally diverse working environment with opportunities for professional and personal growth. Employee wellbeing is at the core of our values, and we support our people through the provision of flexible working conditions and many other exclusive benefits including;

  • A generous superannuation scheme with up to 17% employer contributions with UniSuper
  • 5 weeks of annual recreation leave (pro rata for part-time)
  • 15 days of paid sick/personal/carer’s leave per year
  • Attractive options for salary packaging
  • Fitness Passport
  • Staff study assistance
  • Free Employee Assistance Program
  • Access to online media subscriptions
  • Corporate discount on health insurance premiums
  • Ongoing professional and career development support
  • Well-equipped campus facilities including a medical centre, cafes, hairdresser, post office, gym and childcare.

Townsville enjoys a tropical climate with less rainfall than elsewhere in the Tropics due to the city's geographical location. Winter in Townsville brings blue skies, warm days and cool nights due to southeasterly trade winds. Summer brings balmy temperatures and increased rainfall with thunderstorms usually starting in late October.

As the largest urban centre in North Queensland, Townsville is a major commercial and tourism hub, providing opportunities for both business and recreation. Townsville is small enough for you to escape the hustle and bustle of big city life, yet large enough to host major events including sport, music, theatre and festivals. A family-friendly city where you can make the most of the great outdoors through rainforest hikes, mountain biking, and snorkelling or scuba diving on the Great Barrier Reef.

Join us on our journey as we strive to make a real difference, we look forward to welcoming you soon. Please visit the Careers at JCU website – vacancy reference 18073.
Applications close 4 October 2022 at 11:59 PM.

We are enriched by and celebrate our workplace diversity and welcome applications from candidates of all backgrounds and abilities.

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