First listed on: 10 June 2024

Senior Manager Serious Misconduct Investigation

Employment Type: Permanent Full Time, 38 hours per week 
Position Classification: Health Mgr Lvl 4
Remuneration: $137,173 per annum - $163,431 per annum + super and annual leave loading
Location: NSW Ambulance State Operations Centre, Sydney Olympic Park
Closing Date: 23 June 2024


The Senior Manager Serious Misconduct Investigation is responsible for the case management of all NSW Ambulance investigations relating to misconduct, serious offences, child protection, corruption matters, and industrial issues arising from these. The position holder supervises a team of investigators and is required to ensure the timely and effective management of all NSW Ambulance cases within that team and report on these to the Director.

The Senior Manager Serious Misconduct Investigation is also responsible for supporting the Director in identifying systems issues and trends arising from allegations and investigations and works closely with senior management across the organisation to build capacity amongst managers in dealing with these complex issues and building misconduct and corruption resistance. The position holder works closely with the Director in developing and delivering legislation, policy and training relating to professional and ethical standards and as such, has a key role in fostering a culture of high ethical work standards and practices and professional conduct across NSW Ambulance.

Please refer to the Role Description and Position Conditions and General Info for further information.

OPPORTUNITIES AVAILABLE (for eligible employees)

Besides your salary, you’ll also have access to:

  • A range of leave to support you with your needs out of work including generous paid parental leave, carers leave and more
  • Allocated Days Off (ADO) – once a month take a paid day off (eligible full-time employees)
  • Additional Public Holiday
  • Opportunities for extra tax savings through salary packaging
  • Novated leasing – lease a car and pay for all running costs out of your pre-taxed salary (eligible fulltime employees)
  • Extensive staff support programs available to all staff and families – free confidential and professional assistance for staff and their families
  • Fitness passport, and medic-fit gyms at most locations – discounted gym membership that both you and your family can enjoy (eligible employees)
  • Health coaching service available to all staff providing individualised support
  • Discounted private health insurance
  • Career development and growth opportunities 


As our ideal candidate:

  • You will have experience in leading and coordinating a team of investigators conducting multiple complex investigations, often highly confidential in nature. 
  • You will be grounded in best practice investigative approaches while supporting your teams wellbeing.
  • You will be adaptable and comfortable with uncertainty. You will be self-driven with outstanding interpersonal, presentation, and influencing skills, including the ability to build and maintain effective relationships with internal and external stakeholders.
  • You will bring high-level integrity, ethics, judgement, and an ability to deal with confidential and sensitive information with tact and discretion.
  • Become a highly valued leader of our Investigations team within NSW Ambulance Professional Conduct & Integrity Unit (PCI).   


Please respond to the below two (2) pre-screening questions (max 4000 characters including spaces) and submit this with your CV and other required information.

Question 1: In your current role provide an example of how you promote a culture of integrity and professionalism?

Question 2: Describe last time you gave positive feedback and give an example of how you handled the need for constructive feedback with one of your staff?

If you’d like to discuss the position and role description more before you formally apply, confidential enquiries can be made to Craig McGlynn on:


Please note: To be eligible for permanent appointment to a position in NSW Health, you must have an Australian citizenship or permanent Australian residency. 

Click here for information about eligibility lists and Recruitment Pool

Click here for information on our Diversity and Inclusion Statement

Recent Jobs