This is an outstanding opportunity for a recruitment professional to provide expert advice and recommendations in an award winning customer service organisation.

• Be part of a dynamic service delivery organisation;
• Apply your experience and knowledge to build strong and high performing team.

The Service NSW team is committed to making a difference. Our work is continually calibrated against core values of passion, teamwork and accountability to ensure our focus is always on the customer.

The Opportunity
The Recruitment Team Leader manages a team of recruitment professionals, driving best practice of recruitment and on-boarding activities to ensure an efficient delivery of a positive experience at every step of the recruitment journey. You will be part of a growing and enthusiastic team who is passionate about improving the delivery of services and achieving goals set for the team.

What you will be doing:

• Provide day to day supervision of recruitment team, monitor work performance and foster teamwork;
• Lead, coach and develop the team in the provision of expert advice to deliver a high quality, efficient, and compliant recruitment advisory service;
• Develop proactive recruitment strategies including bulk recruitment activities (assessment centres, talent pools) and periodic common role recruitment;
• Conduct audits of the end-to-end recruitment process to ensure compliance with legislation, policies and procedures to address potential issues or risks;
• Maintain stakeholder relationships through effective communication, coaching, support and issues management.

Our Ideal candidate:
We are on the lookout for a passionate leader with open mindset and a genuine desire to improve processes, develop team members and drive culture of high performance.

You are the subject matter expert who is able to coach and motivate the team in challenging situations in a fast-paced environment. You will also bring your strong stakeholder engagement experience, understanding of the importance of compliance in the public sector and leadership skills to enhance team commitment and individual performance.

You can also juggle multiple responsibilities, able to promote positive working environment and build the team spirit. Most of all, you will be known for your high energy, inspiring leadership style and can-do attitude.

Essential requirements:

• Degree qualifications in relevant discipline or equivalent skills, knowledge and experience;
• Experience using human resource management systems such as SAP and TALEO and other corporate systems;
• Demonstrated understanding of recruitment and workforce planning organisational design principles;
• Exceptional stakeholder management skills.

When applying you should provide:
1. A covering letter (maximum 2 pages) outlining your interest in this role, and how you demonstrate the capability requirements
2. Your resume (maximum of 5 pages) which outlines your career experience and qualifications

Applications close on: Sunday 18th November [11:59 p.m.]

Want to know more?
Remuneration: the package includes the base salary range of ($109,079 – 131,382) plus employer’s contribution to superannuation and annual leave loading.

For a confidential discussion about this role, please contact Jaime Carragher – HR Services Manager by email Jaime.Carragher@service.nsw.gov.au.

For more information about the Service NSW recruitment process, please contact Kate Makarova by phone on 02 8059 2193 or by email to kate.makarova@service.nsw.gov.au.

For any technical assistance in submitting your application via ‘I work for NSW’ please call 1800 562 679 or email support@iworkfor.nsw.gov.au

Additional information
Part of the assessment process includes additional online capability testing, skills testing or work samples in accordance with the Government Sector Employment Act 2013.

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 12 months.

Employment to Service NSW is subject to a satisfactory national criminal record check. Service NSW is passionate about building a culture that values and supports diversity and inclusion. Service NSW encourages applications from people with disability, Aboriginal and Torres Strait Islanders, LGBTQI and people from culturally and linguistically diverse backgrounds. If you are a person with disability and need adjustment in the recruitment process, please contact the Recruitment team via email on recruitment@service.nsw.gov.au.