First listed on: 31 July 2020

Senior Delivery Manager

Our Story:
The Woolworths Group has been focused on the importance of digital and what we need to do to better serve our customers and to create shopping experiences that are personalised, seamless and convenient. In response to this, we have combined our Digital and Loyalty businesses under the new banner of WooliesX.
How we Roll:
We are helping transform our digital practice and disrupt Woolworths and the market - we’re made up of smart people with smart ideas. We’re proud of the work we do and want to be known for delivering exceptional customer experiences. We’re resourceful, innovative and willing to experiment; with the autonomy for doing things our way which have a real impact. We’re a new team with a real focus on a great work-life balance.
About the Role:
As a Senior Delivery Manager in the Gift Cards team,  you will play a key leadership role in ensuring the delivery of new and innovative initiatives, from both a technology and business perspective. You will be responsible and accountable for creating and implementing strategic initiatives and making tactical decisions in alignment with the overall Gift Cards strategy. You will be fundamental in the end-to-end design, development and delivery of the Gift Card strategy based on your knowledge of the business, industry, capabilities and resources. 

Reporting to the Head of Gift Cards, you will be responsible for creating and maintaining the overall roadmap and business strategy ensuring successful delivery of key strategic priorities. You will be customer focused and passionate about delivering best-in-class innovative ideas and initiatives.

In addition to managing the existing business strategy you will be responsible for identifying new revenue streams to ensure the team meets the business needs & goals.  Your strong stakeholder skills will enable you to lead a team as well as manage multiple stakeholders both internally & externally. 

Your technical knowledge and experience will enable you to lead and  coordinate the delivery of complex systems integration, by working closely with solution architects, corporate IT, payments technology, customer technology, & external vendors, to ensure end to end business & technical requirements are analysed & end to end testing delivers a quality outcome. 

You will be passionate about strategy and the end-to-end delivery of it. This is a role for a customer centric AGILIST with a proven track record of delivery. This is an extremely fast paced, successful and driven team, the successful applicant must have the passion and commitment to continually win!

About You

To be successful in this role, you will have proven experience as a Senior Delivery Manager or consultancy experience, with experience in the retail and/or financial services industry. You will have a passion for innovation, underpinned by a demonstrated ability to design strategies and deliver on them. You will have previous experience working in an eCommerce environment and a good understanding of retail and what good looks like for an eCommerce system & engine room.

Further to this you will demonstrate the following attributes;

  • A strong leader who set standards by example and has the ability to develop a hardworking and motivated team
  • Demonstrated experience working with Agile practices with strong understanding of the Agile methodologies and practices.  
  • Ability to develop business cases that articulate strategy, value propositions, required investments, and financial returns
  • Demonstrated ability to create presentations at a board level and ability to present to large audiences 
  • Demonstrated ability to organize governance, manage scope, program schedules, dependencies, risks, issues & overall program budget. 
  • You will need to have commercial experience, as you’ll work alongside the commercial teams to negotiate future scopes of work & a strategic alliance / partnership agreement.

We’re resourceful, innovative and willing to experiment. We give you the autonomy to do things your way and make a real impact. We’re a new team with a real focus on culture and a great work-life balance. If this role sounds of interest to you, connect with us.

Joining the Group

As an inclusive, team-first company, our people are at the core of everything we do. 

We care deeply about creating a workplace where our team members feel valued, respected and empowered. We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation or life stage and we are proud to be recognised as a Gold Tier Employer in the Australian Workplace Equality Index for LGBTI inclusion.

As our Group continues to evolve, innovate and support our communities, we encourage our team members to do the same with their own careers, by providing ongoing opportunities to grow and make a real difference. 

We value flexibility, and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing. 

We work hard to create a safe and inclusive environment for all, and most importantly, we're all about creating better experiences – for our customers and for each other.

We’d love to hear from You

If you meet a number of the requirements, but not all, we encourage you to submit your application. You can learn more about working with us on LinkedIn or via #LI

Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Woolworths Group is not responsible for any fees related to unsolicited resumes.


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