First listed on: 16 September 2022


General Manager Virtual Care Service

An exciting opportunity exists for a senior executive to join a dynamic team at Northern Sydney Local Health District and to lead and develop its Virtual Care Service. The General Manager will be responsible for leading development and implementation of strategies, policies, and practices to maintain and enhance the quality virtual care services and monitor service performance levels against benchmarks/KPIs. The general manager will marketing and promote Virtual Care Services in the community, to highlight achievement, raise awareness of available services and maintain a high community profile.

Employment Type: Permanent Full Time
Position Classification: Health Manager (Level 5)
Remuneration: $3,019.25 - $3,385.32 per week
Hours Per Week: 40
Requisition ID: REQ341570  

Where you'll be working
The role is based on the Royal North Shore Hospital campus, St Leonards, Sydney.

Northern Sydney’s vision is to be "leaders in healthcare, partners in community wellbeing". Our purpose is “embracing discovery and learning, building partnerships and engaging our community to deliver excellent health and wellbeing.”  

What you'll be doing

The General Manager, leads and manages the Virtual Care Service. The role leads operational delivery and the development and scaling up of Virtual Care Services across Northern Sydney Local Health District.

This includes engaging a range of internal/external stakeholders in developing new innovative models of care.

People of Aboriginal and/or Torres Strait Islander background encouraged to apply.

Candidates will need to meet the following criteria:       

  1. Consistently demonstrates behaviours that reinforce the CORE Values of our organisation; Collaboration, Openness, Respect and Empowerment. Demonstrates these behaviours with all stakeholders; colleagues, direct reports, as well as our patients and consumers, and those that care for them
  2. A degree in relevant field (e.g. health administration, management, commerce, humanities, planning, economics) or equivalent work experience or a combination of study and work experience. Proven record of experience and leadership of a complex organization, encompassing community service development, finance administration, people management, change management and delivery of health services in a multi-disciplinary work environment.
  3. Knowledge of the health industry, particularly the public and private hospital sectors, tertiary services, community health care and teaching facilities, with an in depth understanding of the complexities and challenges associated with developing models of care, running a complex health service and associated community health services.
  4. Ability to develop, direct and lead Virtual Hospital and COVID Exposure Contact Centre in the achievement of its objectives within budget, including strategic, operational and business planning skills.
  5. Extensive general management experience including knowledge of methodologies, practices and accountabilities and public sector environment.

Need more information?
1) Click here for the Position Description
2) Find out more about applying for this position

For role related queries or questions contact Lee Gregory on or 0422 002 496

All NSW Health workers are required to have two doses of a COVID-19 vaccine, as defined by NSW Health.  Employees working in a clinical area or are required to attend clinical areas are considered category A. Category A positions are required to provide evidence of having received three doses of COVID-19 vaccine in accordance with the Australian Technical Advisory Group on Immunisation (TGA) and meet the requirements of the Occupational Assessment Screening and Vaccination Against Specified Infectious Diseases Policy Directive.

Acceptable proof of vaccination is the Australian Immunisation Register (AIR) Immunisation History Statement or AIR COVID-19 Digital Certificate. 

Applications Close: 23 September 2022

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