First listed on: 04 October 2018

Manager Community Engagement 

Coburg Civic Centre, 90 Bell Street Coburg
Permanent Full Time

  • One of the inner city’s most vibrant, creative, dynamic and diverse municipalities
  • Epicentre of growth, potential and opportunity
  • Join our contemporary leadership team to drive city change
  • Attractive package with benefits

The City of Moreland is a fast growing city and home to more than 170,000 residents who are culturally and linguistically diverse, speaking more than 140 different languages. We are seeking a strategic and inspirational leader who is future focused and collaborative, with a track record of delivering results. You will be politically astute, have a strong community  focus and demonstrate the ability to build and maintain relationships that support strategic outcomes. 

You will champion principles of fairness, transparency and participation into interactions with our community and lead how the organisation evolves to more closely meet contemporary community expectations of engagement. You will enhance the organisation’s capacity to deliver high quality customer service, and engagement, and manage Council’s brand and reputation through effective communication and marketing. You will do this by implementation of Council’s newly created Community Engagement Framework, Customer Service Strategy and Complaints Management Framework. You will develop the organisation’s capacity to better assist and enable community led initiatives, through triage and brokering with the appropriate parts of the organisation. You will ensure excellent service to your internal customers while also working across the organisation to embed desired practices. 

At Moreland City Council we provide our employees with every opportunity to enjoy a work-life balance, employer-supported study assistance schemes, salary sacrifice and extensive opportunities for training and career development.  If you are interested in joining a progressive local government with a customer centric and values driven ethos, then this exciting role may be the one for you. 

Applications close: 5pm, 21 October 2018 and interviews will take place on 8 November 2018. 

For further information please contact Anita Craven on 9240 2386.

Please note all applicants must apply online and no late applications will be accepted.

Moreland City Council is proudly diverse and an equal opportunity employer. We encourage applications from the Aboriginal and Torres Strait Islander community, people with disability, and people from every culture, gender and sexuality identity, age and ethnic background.Moreland City Council is committed to being a child safe organisation and has zero tolerance for child abuse.

Enquiries: Anita Craven
Ph: 92402386
Applications Close: 21/10/2018

Applicants may obtain a position description from our website at

Applicants for Council positions must be entitled to work in Australia.

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